Workativ AI Agents for HR and IT Teams | Autopilot HR & IT
AI agent platform for HR and IT teams
Your HR & IT teams are buried in operations. Workativ digs them out.
AI agents that answer employee questions PTO, benefits, password resets, policy queries and autonomously run onboarding, offboarding, performance cycles, and compliance workflows. So your team stops being buried in operations.
See how it worksGet a free demo
HR and IT teams trust Workativ to automate employee support.
For People Teams
Put HR admin on autopilot.
Modern HR spends 70% of their bandwidth on repetitive inquiries and administrative friction. Workativ is an AI agent for HR that recovers that time, allowing you to focus on strategic culture building
For IT teams
IT support that resolves itself.
An AI agent for employee IT support handling L0 to L1
tickets that should never reach your service desk in the first
place.
Built to 10x your operational scale.
HR and IT workflows that run automatically without manual coordination.
Workativ autonomously executes the most repeatable HR and IT processes, including employee self-service automation, triggered by system events, tracked end to end, escalated only when needed.
HR WorkflowsIT Workflows
Employee onboarding automation
From offer accepted to day 90 IT provisioning, document signing, benefits enrollment, 30/60/90 check-ins all triggered automatically, tracked to completion.
Offboarding workflows
Access revocation, equipment return, exit interview scheduling, COBRA notice, final documentation triggered automatically, tracked to compliance completion.
30/60/90 day check-ins
Surveys sent, responses collected and summarised, retention risk flagged to HR. Runs for every new hire without anyone triggering it manually.
Performance review cycles
Self-assessments, manager reviews, calibration scheduling, deadline tracking, and escalations the full cycle runs autonomously without a
coordinator.
Benefits enrollment automation
Real-time benefits Q&A, open enrollment reminders, selection confirmation, and non-completion flags. No HR chasing employees for missing enrollments.
Compliance training tracking
Progressive reminders, manager escalation for non-completers, audit-ready reports. No manual tracking spreadsheet, no missed compliance deadlines.
ROI
Workativ customers resolve 65–80% of employee queries automatically.
70%
Reduction
Mean Time to
Resolution
Turn response times from days into minutes by resolving requests the moment they happen.
10%
Cost Efficiency
Ticket Resolution
Cost
Replace high-touch manual work with autonomous execution, cutting the cost of every incident.
50%
Automated
End-to-End
Resolution
Automatically resolve up to half of your ticket volume, from investigation to closure.
Susan Treadway
Vice President, HR Operations
Workativ resolved
>80%
of HR issues without
escalating to HR operations
Workativ connects to 100+ tools.
Connects to 100+ HR, IT, and identity tools
No rip and replace. Connect your HRIS, ITSM, access management, and communication tools in one afternoon.
AllHRITAccessKnowledgeComms
Workday](/content/integrations/workday/index.html) ADP](/content/integrations/adp/index.html) UKG](/content/integrations/ukg/index.html) Sage HR](/content/integrations/sage-hr/index.html) Oracle HR](/content/integrations/oracle/index.html) BambooHR](/content/integrations/bamboo-hr/index.html) ServiceNow](/content/integrations/servicenow/index.html) Freshservice](/content/integrations/freshservice/index.html) 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Your data is yours and you control it
Workativ has implemented robust security processes and controls, and is SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant with industry-leading standards and regulations.
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Frequently asked questions
Explore our frequently asked questions to learn
more about workativ features, security, integration
capabilities, and more
What is Workativ?
Workativ is an AI agent platform for HR and IT teams. AI agents answer employee questions PTO, benefits, password resets, policy queries and autonomously run onboarding, offboarding, 30/60/90 check-ins, performance cycles, hiring, and compliance workflows. So your team stops being buried in operations.
What are AI agents for HR teams?
AI agents for HR teams are autonomous software agents deployed inside Slack or Microsoft Teams that handle employee HR requests without human involvement. They answer questions about PTO, benefits, and policy, and execute actions like submitting leave requests, updating HRIS records, and routing approvals in real time. Workativ's HR AI agents connect to BambooHR, Workday, ADP, UKG, Personio, and 100+ HRIS tools.
What are AI agents for IT support?
AI agents for IT support are autonomous agents deployed in Slack or Microsoft Teams that resolve employee IT requests without involving the helpdesk. They handle password resets, account unlocks, access requests, and ticket creation by executing actions directly in Azure AD, Okta, ServiceNow, Freshservice, and Jira Service Management.
How quickly can Workativ be deployed?
Workativ deploys in 5 to 7 days, not months. No implementation consultant, no developer resources, and no IT team required. Compare this to Moveworks, which requires a 6-month implementation, or Leena AI, which requires a 45-day minimum with professional services fees.
What HR workflows can Workativ automate?
Workativ autonomously runs employee onboarding, offboarding, 30/60/90 day check-ins, performance review cycles, benefits enrollment, leave management, compliance training tracking, hiring workflows, and access provisioning. Each workflow is triggered automatically from system events with no manual coordination required.
What integrations does Workativ support?
Workativ integrates with 100+ HR, IT, and productivity tools including Workday, UKG, ADP, BambooHR, Personio, Oracle HRMS, Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Freshservice, Slack, Microsoft Teams, SharePoint, Google Drive, and Notion. All integrations support bidirectional read and write not just lookup.
What does Workativ cost?
Workativ uses session and execution-based pricing you pay for what you use, not for headcount. Plans start at $349/month (Business, full HR and IT automation), and custom pricing for Mid-Market and Enterprise organizations. No per-user fees.
Is Workativ secure and compliant?
Yes. Workativ is SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant, with 25+ security controls including PII data redaction, prompt injection protection, RBAC, SSO, MFA, and SIEM integration. Enterprise-grade security is included across all plans, not reserved for the top tier.
Does Workativ work with Slack and Microsoft Teams?
Yes. Workativ AI agents deploy natively inside Slack and Microsoft Teams. Employees ask questions and take action in the tools they already use, with live escalation to a human agent when needed through a shared inbox visible to HR and IT teams.
What automation rate do Workativ customers achieve?
Workativ customers achieve 65 to 80% query automation, meaning most employee questions are answered, actioned, and closed without HR or IT involvement. GoTo resolved 80% of employee support queries autonomously using Workativ, exceeding the industry average of 25 to 45% for year-one AI deflection.