AI Agents for Microsoft Teams Automate IT & HR Support
No-Code · Deploys in 5 to 7 days · 100+ App Integrations
AI Agents for Microsoft Teams That Actually Resolve Issues
Deploy AI agents that connect to Oracle HCM and automate 80% of employee HR queries on Slack, Teams, or web. No-code setup.Live in 48 hours.
80%
- Employee queries resolved without human intervention
3 Days
- Average time-to-live inside Microsoft Teams
100+
- Enterprise app integrations (ITSM, HRMS, IAM, and more)
Top Enterprises Worldwide Trust Workativ to Streamline Employee Support
Who It's For
Built for Every Microsoft Teams Organization
Whether you run 50 or 50,000 employees on Teams, Workativ's AI Agents scale to your support needs no developer required.
•SMBs(50–500 employees)- Affordable session pricing, no per-user licenses, instant setup
•Mid-Market(500–5,000)- Deep ITSM/HRMS integrations, multi-agent workflows, RBAC
•Enterprise(5,000+)- Private hosting, custom integrations, SOC 2 / ISO 27001, SSO
Already using Microsoft Teams? You're halfway there.
Join 500+ organizations using Workativ to resolve IT and HR queries instantly right inside Teams. Setup takes days, not months.
Workativ vs. Slack AI (Agentforce)
What Your Teams AI Agent Can Do
From password resets to employee onboarding, Workativ's AI Agent handles the IT and HR queries that fill your helpdesk queue every day.
Connect Knowledge
Connect SharePoint, Confluence, Google Drive, ServiceNow KB, or upload documents directly. Your AI Agent learns from your actual policies and procedures.
Train Your AI Agent
Deploy to MS Teams
Resolve & Escalate
Workativ vs. Slack AI (Agentforce)
What Your Teams AI Agent Can Do
From password resets to employee onboarding, Workativ's AI Agent handles the IT and HR queries that fill your helpdesk queue every day.
Password Reset & Account Unlock
Employees message "reset my password" in Teams. The AI Agent verifies identity and executes the reset in Azure AD, Okta, or Active Directory in under 60 seconds.
PTO & Leave Management
Employees check balances, submit leave requests, and get approvals all inside Teams. The AI connects to Workday, BambooHR, or your HRMS to process requests automatically.
Software Access Requests
Employees request app access via Teams. The AI Agent routes for approval, provisions in your IAM system, and notifies the employee without a single helpdesk ticket.
Employee Onboarding / Offboarding
Automate multi-step onboarding: provision accounts, send welcome docs, assign equipment requests, and guide new hires all triggered from a single Teams message.
IT Ticket Creation & Triage
When the AI can't resolve an issue, it auto-creates a prioritized ticket in ServiceNow or Jira, assigns it to the right team, and keeps the employee updated all from Teams.
Payroll & Benefits Inquiries
Employees ask about payslips, benefits, reimbursements, or policy details. The AI retrieves accurate answers from your HRMS and knowledge base instantly 24/7.
Platform Features
Enterprise AI. No Enterprise Complexity.
Every feature you need to deploy, manage, and scale AI Agents across your Microsoft Teams environment with zero coding.
AI Agent StudioAgentic RAGWorkflow AutomationLive Chat Inbox
AI Agent Studio
Build and modify AI Agents without developers. Pre-built IT and HR templates mean your first agent can be live in hours, not weeks. No vendor lock-in.
AI AnalyticsMulti-LingualApp ConnectorsSecurity
AI Thoughts & Analytics
See how the AI reasons through every query. Full observability into AI decisions, resolution rates, escalation patterns, and agent performance metrics.
Competitive Comparison
Workativ vs. Microsoft Copilot vs. Enterprise Alternatives
Microsoft Copilot is a great personal assistant. But for IT and HR employee support automation in Teams, purpose-built agents deliver far more value at a fraction of the cost.
| Capability | |||
|---|---|---|---|
| Purpose-built for IT & HR support | Yes | Personal productivity focus | Yes |
| Deploys inside Microsoft Teams | Native Teams app | Built-in | Via integration |
| No-code setup (no developers needed) | Full no-code | Copilot Studio (low-code) | Professional services needed |
| Multi-step workflow automation | 100+ app actions | Limited, via Power Automate | Yes |
| Pricing model | Session-based (predictable) | $30/user/month + base M365 license | Per-user (unpredictable at scale) |
| Starting cost (SMB, ~200 employees) | $349/month | $6,000–$7,500/month | $5,000–$8,000+/month |
| Live chat human handover | Shared live inbox | Not included | Limited |
Show more
Ready to Deploy AI Agents in
Your Microsoft Teams?
Join 500+ organizations using Workativ to resolve IT and HR queries instantly right inside Teams. Setup takes days, not months.
Integrations
Connects with the tools your Teams users already use
Customer Stories
Teams That Made the Switch
"Workativ's AI Agent is truly a game-changer. It goes beyond simply providing answers it actually performs tasks, making it an incredibly valuable asset for our IT, HR, and legal teams inside Teams."
Gabriel Grecco
Global Manager – IT Service Desk
"We resolved ~80% of IT helpdesk tickets automatically through our Teams bot. Our IT team now focuses on strategic work instead of password resets. The ROI was clear within the first month."
David M.
Director of IT · Retail Chain (5,000+ employees)
"The no-code setup was shocking. We had our first HR AI Agent live in Teams within 3 days handling PTO requests, benefits queries, and onboarding flows. No developer. No months-long implementation."
Sandra P.
CHRO · Manufacturing (3,500 employees)
Pricing
Session-Based Pricing. No Per-User Surprises.
Unlike Microsoft Copilot ($30/user/month × every employee), Workativ charges per AI conversation session predictable, scalable, and far more affordable.
Starter plan
$99/month
- 200 AI Chat Sessions
- 1 AI Agent
- 2 Actions
Best for:
Startups, SMBs and growing business
Business
$349/month
- 500 AI Chat Sessions
- 2 AI Agents
- 5 Actions
Best for:
Growing teams, SMBs, mid-market
Enterprise
Custom/Contact sales
- Everything in Business Plan
- More AI Sessions And Actions
- Custom App Integrations
Best for:
Large enterprises, complex workflows
Frequently Asked Questions
What are MS Teams AI Agents?
How is Workativ different from Microsoft Copilot in Teams?
How long does it take to deploy an AI Agent in Microsoft Teams?
What IT and HR tasks can the AI Agent automate in Teams?
Does the AI Agent require Copilot licenses for every Teams user?
Which enterprise apps does it integrate with in Teams?
Is Workativ's Teams AI Agent secure and compliant?
Can the AI Agent hand off to a human agent when needed?
What is session-based pricing and why is it better?
Does Workativ support multiple languages for global Teams deployments?
Can I use Workativ alongside Microsoft Copilot?
What makes Workativ the right choice for SMBs and mid-market Teams users?